Tracking order

Thank you for shopping with SiestaChic! We are committed to keeping you informed about the status of your order every step of the way. Once your order is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

  1. Order Confirmation: Shortly after placing your order, you will receive an order confirmation email at the email address you provided. This email contains your unique Order Number.
  2. Shipping Confirmation: Once your items are packed and handed over to our logistics partner, we will send you a shipping confirmation email. This crucial email will contain your tracking number and the carrier's name.
  3. Using Your Tracking Information: With the tracking number and carrier information, you can monitor your package's real-time location and estimated delivery date.

Tracking Your Package

You have several options to track your SiestaChic order:

  • Direct Carrier Tracking: Click on the tracking link provided in your shipping confirmation email. This will typically take you directly to the carrier's official website (e.g., USPS, DHL, FedEx, etc.) with your tracking number pre-filled.
  • Universal Tracking Websites: For a consolidated view, especially for international shipments that may involve multiple carriers, we recommend using a reliable universal package tracker.

Recommended Universal Tracker: 17Track

17Track is a widely trusted platform that supports over 1,000 postal and courier services worldwide. It provides detailed, multi-language tracking updates.

How to use 17Track:

  1. Visit the 17Track website.
  2. Paste your tracking number into the search bar on the homepage.
  3. Click "Track" or press Enter. The site will automatically detect the carrier and display the latest status and location of your package.
  4. You can also download their mobile app for notifications on the go.

Important Notes

  • Please allow 24-48 hours after receiving your shipping confirmation for the tracking information to become active in the carrier's system.
  • Delivery times are estimates provided by the carrier and can be affected by factors such as customs clearance, weather, or local holidays.
  • If your tracking information has not updated for an extended period (e.g., over 5 business days), or if the delivery date has passed without your package arriving, please contact our support team for assistance.

Need Further Assistance?

If you have any questions or concerns regarding your order tracking that were not addressed above, our customer support team is here to help. Please email us at [email protected]. Include your Order Number and Tracking Number for the fastest service.

We appreciate your business and hope you love your SiestaChic items!